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Support Article

Rich Text Editor control not visible on IE 11.0.126

SA-81674

Summary



Rich Text Editor  (RTE) does not display on the Internet Explorer 11.0.126 browser.


Error Messages



Not Applicable


Steps to Reproduce



Open RTE in Internet Explorer 11.0.126 browser.


Root Cause



A third-party product issue: Internet Explorer browser.


Resolution



Here’s the explanation for the reported behavior:

The RTE did not display only on the Internet Explorer 11.0.126 browser. The RTE loads correctly on other versions of the Internet Explorer and other browsers.

Published August 15, 2019 - Updated December 2, 2021

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