Support Article

Screen flickers when we re-size window or for field errors.

Summary

IAC Screen flickers when we re-size window or for field errors.

Error Messages

NA

Steps to Reproduce

NA

Root Cause

The root cause of this problem is defect/misconfiguration in the PRPC operating environment. This is specific to customer environment and its not reproducible locally. Constant recalculation of the height/width of IAC iframe is being done in his browser.

Resolution

This issue is resolved through the following local change:

We need to create a CSS file  with –
 
BODY.harnessBody {
                overflow-y: hidden !important;
}
 
And include the CSS file in all the harnesses where we have IAC gadget, refer to below screenshot  –
 

 

 

Published January 31, 2016 - Updated December 2, 2021