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Support Article

Section with Autocomplete control does not refresh with OnChange



Section with Autocomplete control does not refresh with OnChange behavior. Users have to click the screen for the activity to be executed and display the value in the Autocomplete dropdown.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open a Section
  2. Configure the Autocomplete control with clipboard page as source.
  3. Enter name for Autocomplete but results do not show until user clicks somewhere on the screen

Root Cause

A software use or operation error: Autocomplete control is configured to OnChange Refresh the section with an activity running. The activity gets the results from multiple external resources, based on condition, to update the clipboard. The clipboard is configured in Autocomplete to load the results dynamically. Therefore, on typing four letters in the Autocomplete field, the OnChange is triggered four times. While the activity executes this, the clipboard page becomes stale.


Perform the following local-change:

Configure the section to call the activity and update the clipboard before the Autocomplete control is rendered on screen.

Published April 10, 2017 - Updated October 8, 2020

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