Support Article

Settings Button is disappeared once any report is scheduled

SA-36496

Summary



Settings Button is disappeared once any report is scheduled.

Settings Button is disappeared once any report is scheduled form private category in Chrome browser.


Error Messages



Not Applicable


Steps to Reproduce



1. Login as user.
2. Click Reports tab.
3. Create a private category, copy any report and click on Schedule report.
4. Schedule the report and observe the screen for settings button.


Root Cause



A defect or configuration issue in the operating environment.

Root cause was not found as the issue is happening only when logging in into siteminder URL.

The image is not getting downloaded, on click of submit.

Resolution



Perform the following local-change:

Use image type of icon instead of standard icon for setting button.

Published April 13, 2017 - Updated May 3, 2017

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