Support Article
Shared Category does not appear in Category Dropdown for reports
SA-37108
Summary
The user upgraded from PRPC 6.3 to Pega 7.1.8. Prior to upgrade user could see 3 categories in the Report browser which are 'Private', 'Public' and 'Shared' in the report category type dropdown. Post upgrade there is no "Shared" in the dropdown.
Error Messages
Not Applicable
Steps to Reproduce
- Open the Report browser in PRPC 6.3 and check the options 'Private', 'Public' and 'Shared' available in the report category type dropdown.
- Upgrade to Pega 7.1.8 and now check that the "Shared" option is not available.
Root Cause
In Pega 7 the Report Browser was changed to simplify the experience to combine "Shared" and "Standard" into just "Public". When an operator has Rule Checkout enabled, the "Public" option will have category's listed that were previously "Standard" and when they don't have checkout, it will be populated with "Shared" categories.
Resolution
Suggested user to start using Pega 7 Report Browser pyCMReportBrowser7.
Published May 6, 2017 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.