Support Article

Shared Category does not appear in Category Dropdown for reports

SA-37108

Summary



The user upgraded from PRPC 6.3 to Pega 7.1.8. Prior to upgrade user could see 3 categories in the Report browser which are 'Private', 'Public' and 'Shared' in the report category type dropdown. Post upgrade there is no "Shared" in the dropdown.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open the Report browser in PRPC 6.3 and check the options 'Private', 'Public' and 'Shared' available in the report category type dropdown.
  2. Upgrade to Pega 7.1.8 and now check that the "Shared" option is not available.


Root Cause



In Pega 7 the Report Browser was changed to simplify the experience to combine "Shared" and "Standard" into just "Public". When an operator has Rule Checkout enabled, the "Public" option will have category's listed that were previously "Standard" and when they don't have checkout, it will be populated with "Shared" categories.

Resolution



Suggested user to start using Pega 7 Report Browser pyCMReportBrowser7.

Published April 26, 2017 - Updated May 5, 2017


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