Support Article

Single editing a proposition data is not working in Production

SA-31901

Summary



Single Editing a Proposition Data is not Working in Production environment.


Error Messages



Not applicable


Steps to Reproduce

  1.  Navigate to Decisioning >Decisions-Proposition Management-Hierarchy >Business issues and Groups> select a Group, Like Devices or Product and services.
  2. Select a Proposition, and try to do a single Edit on a column and then SAVE.

Changes are not reflected.


Root Cause



On editing a proposition, the list show in pyEditElements is refreshed based on the pxUpdateDateTime property in the Declare_pzRecentsCache page.
This was not being updated in the user's environment as they had disabled the recent feature. Once this was enabled, the issue was resolved.

Resolution



Enable the "Recent Item" feature in Dynamic System Settings, and set pyMaxRecentsCount to 20. 
 

Published December 27, 2016 - Updated January 4, 2017


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