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Special characters do not encode correctly in Rich Text Editor



Special characters do not encode correctly in Rich Text Editor (RTE).

Error Messages

Not Applicable.

Steps to Reproduce

  1. Enter some special characters in the RTE
  2. Run a report definition that includes the property associated with the RTE
  3. Run the flow

Root Cause

RTE is implemented internally using a third party product called CKEditor. CKEditor stores the value in ASCII format which results in the issue.

Clipboard stores the values like:


Perform the following local-change:

Use TextArea control or TextInput control instead of using RTE.


Published September 19, 2018 - Updated October 8, 2020

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