Support Article
Stage steps details do not display after overlay is dismissed
SA-74436
Summary
Stage steps details do not display after the overlay is dismissed.
Error Messages
Not Applicable
Steps to Reproduce
- Create a case with several stages and steps.
- Set ShowSteps to true in the pyCaseMainInner section.
- Create a work object.
- Click the stage header to launch the overlay.
- Press OK.
Root Cause
A software use or operation error.
Resolution
This behavior is currently not supported and is scheduled to be supported in a future Pega release.
Perform either of the following local-changes
- Perform a Save As of the pyStageName section to the specific class.
- Change the Visibility condition of the repeating dynamic layout to 'Always'.
- Create a section with the name as pyDisplayStagesWrapper in the ruleset.
- Drop the pyDisplayStages section and configure the parameters.
- Save As the DisplayStages in the ruleset.
- On the first dynamic layout, configure a Refresh Other section as pyDisplayStagesWrapper after the local action event.
- In pyCasMainInner section, add pyDisplayStagesWrapper instead of pyDisplayStages.
Published March 9, 2019 - Updated October 8, 2020
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