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Support Article

Stage steps details do not display after overlay is dismissed

SA-74436

Summary



Stage steps details do not display after the overlay is dismissed.

Error Messages



Not Applicable


Steps to Reproduce

  1. Create a case with several stages and steps.
  2. Set ShowSteps to true in the pyCaseMainInner section.
  3. Create a work object.
  4. Click the stage header to launch the overlay.
  5. Press OK.






     
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Root Cause



A software use or operation error.


Resolution



This behavior is currently not supported and is scheduled to be supported in a future Pega release.

Perform either of the following local-changes
  1.  Perform a Save As of the pyStageName section to the specific class.
  2. Change the Visibility condition of the repeating dynamic layout to 'Always'.
Or,
  1. Create a  section with the name as pyDisplayStagesWrapper in the ruleset.
  2. Drop the pyDisplayStages section and configure the parameters.
  3. Save As the DisplayStages in the ruleset.
  4. On the first dynamic layout, configure a Refresh Other section as pyDisplayStagesWrapper after the local action event.
  5. In pyCasMainInner section, add pyDisplayStagesWrapper instead of pyDisplayStages.
  

Published March 9, 2019 - Updated October 8, 2020

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