Support Article

“Suspend work object” – status hardcoding in OOTB activity

SA-25763

Summary



User reported that the “Suspend work object” – status is hardcoded in Out-of-the-box (OOTB) activity as a result of which, user is not able to pass a custom status for user requirement.
 

Error Messages



Not Applicable.


Steps to Reproduce



Use policy override feature to suspend a workobject.


Root Cause



This is working as expected and any assignment resolved through policy override will include the status.

Resolution

Follow the below local-change steps to fix this issue.

1. Create a Declare on change on the property.
2. Create an activity for the true condition.
3. Do a property set for status to fulfil the custom requirement.
 



 

Published July 19, 2016 - Updated July 29, 2016

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.