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Support Article

Tab titles disappear on browser refresh

SA-79466

Summary



In the Interaction Portal, the tab names are blank on a browser refresh.


Error Messages



Not Applicable


Steps to Reproduce

  1. Launch the Interaction portal.
  2. Open two or more cases.
  3. Click browser Refresh. The tabs do not retain the tab names.


Root Cause



The Section does not have a dynamic layout to set the values.


Resolution



Apply HFix-53227.

Published May 17, 2019 - Updated December 2, 2021

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