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Support Article

Tabs included as part of tab group are not visible via snapstart

SA-53626

Summary



A snapstart URL is configured to do an openAssignment and pyShowFullPortal is set to true. 

When this is opened, the static tabs configured in pyPortalContent does not show up.
The tab group contains a static tab to show WorkList and a Dynamic Container.



Using SnapStart





Error Messages



Not Applicable

Steps to Reproduce



1) Configure a snapStart URL to openAssignment
2) Once it is opened check for static tabs.

Example: http://testurl/prweb/PRServlet?UserIdentifier[email protected]TestApp&Password=cnVsZXM=&pyActivity=Data-Portal.ShowDesktop&isSnapStart=true&pyShowFullPortal=true&Action=openAssignment&InsHandle=ASSIGN-WORKLIST DEMO-TESTAPP-WORK G-4!GETDATA_FLOW



Root Cause



When a URL loaded is through Snapstart  it loads them in frameless portal. 

Resolution

This is expected behavior - Snapstart renders the UI in frameless container.

Published July 23, 2018 - Updated October 8, 2020

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