Support Article

Text search performance degrades

SA-81709

Summary

System performance degrades when displaying Search results in the Autocomplete control.

The Autocomplete is configured to match the Search text on three record properties of the Data-Admin-Operator-Id (pyUseridentifier, pyLastName, and pyFirstName) class to obtain the subset of pages which must display.

Error Messages

Not Applicable

Steps to Reproduce

Perform a text search with the Autocomplete control.

Root Cause

This behavior is as per Pega product design.

The Autocomplete control invoked the pzACRowVisibleWhen condition for each record. The pzACRowVisibleWhen invoked the pzWhenConditionForACRowVisible Rule-Utility-Function (RUF) to evaluate the Visible When condition on each row based on the Autocomplete configuration (starts with or contains) and the current client value of the Autocomplete control.
The When condition evaluates if the record matches the Search criteria. If the record does not match, then the When condition hides the record.

Resolution

Here's the explanation for the reported behavior:

From Pega Platform 7.3 onwards, a feature is present to display the results in a list.

The option 'In a table' means that the grid is used in the results; while the 'In a list' option used the 'ul/li' structure for better Search performance.

Use the 'In a list' Results display option to match the result at the client side based on the 'ul/li' structure.