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Support Article

Third party codec jar cannot be properly imported into PRPC

SA-1549

Summary



When attempting to import a third party jar with TIFF /PDF conversion codecs into PRPC the following error is produced in the logs:

"Unable to find a Java codec that supports the requested parameters"

Following import none of the classes in the jar file can be found in the pr_engineclasses table.



Resolution



This issue is resolved through the following local change: Load the codecs onto the server and use “javax.imageio.ImageIO.scanForPlugins()” to proactively load all the codec plugins.

Published January 31, 2016 - Updated October 8, 2020

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