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Support Article

TITUS plugin slows down Word merge operation



Word merge performance degrades when using Microsoft Word with TITUS plug-in. TITUS is a third-party plug-in for Data Classification and Security.

Error Messages

Not Applicable

Steps to Reproduce

  1. Install TITUS plug-in for Microsoft Word.
  2. Use the Word merge functionality.

Root Cause

A configuration issue in the operating environment.


Here’s the explanation for the reported behavior:

Installing HFix-39113 introduces a delay purposefully, such that the plug-in has enough time to load the Microsoft Word application completely and allow the Merge operation to begin.

Hence, to use TITUS in the application, install HFix-39113 to make the feature operational. However, this results in the inherent delay.

Suggest Edit

Published March 9, 2018 - Updated October 8, 2020

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