Support Article
TITUS plugin slows down Word merge operation
Summary
Word merge performance degrades when using Microsoft Word with TITUS plug-in. TITUS is a third-party plug-in for Data Classification and Security.
Error Messages
Not Applicable
Steps to Reproduce
- Install TITUS plug-in for Microsoft Word.
- Use the Word merge functionality.
Root Cause
A configuration issue in the operating environment.
Resolution
Here’s the explanation for the reported behavior:
Installing HFix-39113 introduces a delay purposefully, such that the plug-in has enough time to load the Microsoft Word application completely and allow the Merge operation to begin.
Hence, to use TITUS in the application, install HFix-39113 to make the feature operational. However, this results in the inherent delay.
Published March 9, 2018 - Updated October 8, 2020
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