Support Article
Unable to attach documents to the application instance
SA-53468
Summary
Unable to attach documents to the application instance in the Documentation tab.
Error Messages
Ruleset version not specified
Steps to Reproduce
- Open the application data instance.
- Navigate to the Documentation tab.
- Expand the Attachments section and click Add/Edit Attachments.
- Upload the attachments.
ROOT CAUSE &
Resolution
All the versions of the user application available in the custom ruleset are locked. Hence, attachments are not uploaded and the error is displayed while attaching the documents. To save the attachments, atleast one unlocked ruleset version must be available.
Published May 14, 2018 - Updated October 8, 2020
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