Unable to create a new case type in Production
Unable to create a new case type in Production. The screen hangs and errors occur on the Tracer.
Create new record failed: .pyRefToFocusKey: The rule name pyStartCase is a reserved name (starts with px, py, or pz) and is not created in a "Pega-" ruleset
.pyFlowType: The rule name pyStartCase is a reserved name (starts with px, py, or pz) and is not created in a "Pega-" ruleset
Steps to Reproduce
Create a case type.
A defect or configuration issue in the operating environment. Some of the rules on the pr4_rule_vw table are not present.
Perform the following local-change:
- Restore the pr4_rule_vw table data from a previous backup
- Use the prpcUtils Expose command to repopulate the pr4_rule_vw table by refrerring the below link:
- Execute the prpcUtils.sh Expose command using the below properties set in the prpcUtils.properties to populate the pr4_rule_vw table:
- Specify the database credential details in the properties file
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