Support Article
Unable to log out from Designer Studio
SA-53801
Summary
Unable to log out from the Designer Studio as the login screen does not display. This occurs when using the Internet Explorer browser. The user configuration is Pega Marketing 7.21 on Pega 7.2.1.
Error Messages
Not Applicable.
Steps to Reproduce
- Log in to the Pega Marketing application
- Log out
Root Cause
A software use or operation error.
Resolution
Perform the following local-change:
Change the Log off redirection option to 'Redirect to login Screen' on the application.
Published April 12, 2018 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.