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Support Article

Unable to navigate back on clicking breadcrumb in screen flow



Unable to navigate back on clicking breadcrumb in the screen flow. This occurs when the current screen contains mandatory fields.

Error Messages


Not Applicable


Steps to Reproduce

  1. Create a screen flow with two screens
  2. Add a property (Radiobutton) as mandatory field to the second screen 
  3. Click the Next button to move from the first screen to the second screen
  4. Click the first screen breadcrumb without selecting the radio button on the second screen. Mandatory error message displays


The behaviour is as per the Pega product design. The user is not allowed to move further in the flow without providing data due to the presence of mandatory fields.


Perform the following local-change:
Enable the Allow Errors checkbox on the Start shape of the screen flow.



Published August 19, 2019 - Updated December 2, 2021

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