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Support Article

Unable to save the changes on Operators Preferences

SA-50337

Summary



Unable to save the changes to "enabled case types for pulse notifications" on Operators Preferences.


Error Messages

Not Applicable.


Steps to Reproduce

  1. Log in to the application
  2. Change "enabled case types for pulse notifications"
  3. Check the User Story case type checkbox
  4. Click Save
  5. Return to the Operator Preferences. The value of User Story checkbox is now unchecked


Root Cause



A defect in Pegasystems’ code or rules.


Resolution

Apply HFix-40794.




Suggest Edit

Published February 2, 2018 - Updated December 2, 2021

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