Support Article
Unable to stop writing History with FilterHistory as WRITE_NONE
SA-24294
Summary
WRITE_SOME of System Settings "FilterHistory" rule is changed to WRITE_NONE, but the application still writes in History tables for few cases.
One such instance is, whenever stage changes, Pega application automatically adds audit note using the function definition given below:
CaseTypeFUA • pzStageMethods--(PublicAPI,ClipboardPage,StringMap) Pega-ProcessEngine:07-10-11
This function is available in Final and is called by Pega out-of-the-box features. Since audit notes are not null, Pega will store record to history table in this case.
Error Messages
Not Applicable
Steps to Reproduce
- Create application having two stages.
- Create a case and run through stages with FilterHistory rule set to WRITE_NONE.
Root Cause
One of the Rule-Utility-Functions called ADDHISTORY without checking the System Settings.
Resolution
Apply HFix-28020
Published June 17, 2016 - Updated October 8, 2020
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