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Support Article

Usage validation utility does not work



The Pega Usage validation utility does not work.

Error Messages

Not Applicable

Steps to Reproduce

  1. Install Usage validation utility
  2. Stop JVMs
  3. Restart JVMs
  4. Log in as UVUser

Root Cause

Issue with Internet Explorer setting.


Perform the following local-change:
  1. Open the Internet Explorer browser
  2. Click Tools
  3. Click Compatibility View Settings
  4. Enter the URL in the Add this website text box in the pop-up
  5. Click Add button



Published December 29, 2018 - Updated October 8, 2020

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