Support Article

Validation message is not displaying other than current tab



The validation message is only getting displayed for the current tab.

User fills in the details in the “Appeal Info” tab and a field is blank “Last Name” in the “Contacts” tab.

When user clicks on the “Submit” button a validation message is getting displayed in a pop up window and not displaying the tab in which the field is blank.

Error Messages

Not applicable

Steps to Reproduce

1. Create a Case.
2. Check the validation message.

Root Cause

Client side validations do not identify the tabs in which the error is caused.

It throws a pop-up indicating the errors, but does not identify the tab specifically. This is by design. 


This issue is resolved through the following Local-change:

Instead of using client side validations, users can use a post-flow action-activity to perform validations and customize the messages.

Also a user story(US-108284) has been created for it to be fixed in the upcoming PRPC releases.

Published October 9, 2016 - Updated October 18, 2016

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