Support Article

Validation message is not displaying other than current tab

SA-29006

Summary

The validation message is only getting displayed for the current tab.

User fills in the details in the “Appeal Info” tab and a field is blank “Last Name” in the “Contacts” tab.

When user clicks on the “Submit” button a validation message is getting displayed in a pop up window and not displaying the tab in which the field is blank.

Error Messages

Not applicable

Steps to Reproduce

1. Create a Case.
2. Check the validation message.

Root Cause

Client side validations do not identify the tabs in which the error is caused.

It throws a pop-up indicating the errors, but does not identify the tab specifically. This is by design.

Resolution

This issue is resolved through the following Local-change:

Instead of using client side validations, users can use a post-flow action-activity to perform validations and customize the messages.