Support Article

Validation message is not displaying other than current tab

SA-29006

Summary



The validation message is only getting displayed for the current tab.

User fills in the details in the “Appeal Info” tab and a field is blank “Last Name” in the “Contacts” tab.

When user clicks on the “Submit” button a validation message is getting displayed in a pop up window and not displaying the tab in which the field is blank.


Error Messages



Not applicable


Steps to Reproduce



1. Create a Case.
2. Check the validation message.


Root Cause



Client side validations do not identify the tabs in which the error is caused.

It throws a pop-up indicating the errors, but does not identify the tab specifically. This is by design. 

Resolution



This issue is resolved through the following Local-change:

Instead of using client side validations, users can use a post-flow action-activity to perform validations and customize the messages.






Also a user story(US-108284) has been created for it to be fixed in the upcoming PRPC releases.

Published October 9, 2016 - Updated October 18, 2016

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