Support Article
Validation message repeats on each click outside required field
SA-90653
Summary
On selecting a mandatory field (within a service case in the Ajax container) and clicking out of the field, a validation message repeats in a stack for each click. The validation message must display only once.
Error Messages
Value cannot be empty
Steps to Reproduce
- Select a mandatory field.
- Click outside the field. The Validation message displays.
- Select the field.
- Click outside the field multiple times. The Validation message displays repeatedly for each click.
Root Cause
A third-party product issue.
The error message 'Value cannot be blank' was appended on the screen each time the browser generated a dirty flag and OK clicked. This was because the context for the error message was set incorrectly after the toggleErrorMessage.
Resolution
Apply HFix-57030.
Published October 12, 2019 - Updated December 2, 2021
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