Support Article
Vertical scroll bar not visible when canceled case is reopened
Summary
Vertical scroll bar is not visible when a canceled case is reopened.
The left menu does not display.
Error Messages
Not Applicable.
Steps to Reproduce
- Launch the case worker portal
- Click Create case
- Use the pyAssignmentsLabel control to navigate to another case from this case
Root Cause
A software use or operation error.
Resolution
Perform the following local-change:- Change the below code in the pyAssignmentsLabel control from:
if (bCanPerform) {
endAnchor = "</a>";
if(pzInsKey.equals(refObjKey)) {
// if this assigment is on the current work objectanchor = "<a target=\"_self\" href=\"" + url + "\">";
}
else {
// if this assignment is on another work objectanchor = "<a onclick=\"openAssignment('" +key+ "')\">";
}
}to the new code:
if (bCanPerform) {
endAnchor = "</a>";
// if this assignment is on the current work object// if this assignment is on another work object
anchor = "<a onclick=\"openAssignment('" +key+ "')\">";
} - Save the pyAssignmentsLabel control to the application ruleset
Published December 2, 2021
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