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Workstation Memory Consumption Prob in Interaction in CPM713



Within the Customer Process Manager (CPM)7.13 framework experiences sever performance issues when the user is working at the INTERACTION screen.

Analysis has shown a markedly sharp increase in workstation memory consumption. 

Error Messages

Not applicable

Steps to Reproduce

Open multiple interactions.

Root Cause

CPM code was leaking due to unhandled event listeners.  


Apply HFix-29932. 
Suggest Edit

Published December 28, 2016 - Updated October 8, 2020

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