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Video Library

The Pega Community video library is an invaluable resource of content ranging from high-level discussions with Pega product owners to detailed demos of Pega software for end-users. Whether you are a novice or a Pega pro, the video library will help you bring your Pega skills to the next level.

Our series

TechTalk video series

Led by a moderator and a Pega expert, TechTalk features high-level discussions focusing on Pega concepts.

Product How-to video series

Step-by-step walkthroughs that empower users with the knowledge to perform specific tasks within the Pega platform.

What's New video series

Pega product owners give high-level overviews and demonstrations of the latest release features. 

Troubleshooting video series

Expert-led demonstrations which help users troubleshoot techniques and gain product support knowledge. 

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Drive quality through definitions of ready and done
Diff5
Video duration: 11:40

Drive quality through definitions of ready and done

Hear our experts talk through the benefits using a Definition of Ready and Done on your Pega Express project.

Pega 8.7 Update: Faster time to value - Data and Insights
Pega 8.7 Update: What's New in Data and Insights
Video duration: 18:06

Pega 8.7 Update: Faster time to value - Data and Insights

In this video, Steve Bixby, Vice President of Product Engineering, chats with Adam Torrey, Product Manager, BI & Reporting, about what's new in Data and Insights for Pega 8.7. 

Delivering out of the box Microjourneys with Pega Express
Delivering out of the box Microjourneys with Pega Express
Video duration: 16:09

Delivering out of the box Microjourneys with Pega Express

Hear more about Pega's out of the microjourneys and they can achieve outcomes even faster with Pega Express.

Improving the user experience with Unified Messaging
TechTalk Episode 42: Improving the user experience with Unified Messaging
Video duration: 08:58

Improving the user experience with Unified Messaging

Matt Lake, Sr. Director of Product, Digital Customer Service, showcases how developers and members of Pega’s technical ecosystem can create best-in-class user experiences by unifying multiple…

Pega 8.5 Update: What's New in Conversational Channels
Pega 8.5 Update: What's New in Conversational Channels
Video duration: 10:46

Pega 8.5 Update: What's New in Conversational Channels

Steve Bixby, Vice President of Product Engineering, chats with Matt Lake, Sr. Director, Multi-Channel Technology, about what's new in Pega 85 in the area of Conversational Channels. 

How Process Fabric changes the game for Pega developers
Episode 41: How Process Fabric Changes the Game for Pega Developers
Video duration: 22:50

How Process Fabric changes the game for Pega developers

In this month's episode of TechTalk, the Pega Product Marketing team will show developers how to get the most out of Process Fabric so that you have the ability to positively streamline the customer…

Pega 8.4 Update: What's New in Conversational Channels
Pega 8.4 Update | Conversational Channels
Video duration: 15:22

Pega 8.4 Update: What's New in Conversational Channels

Steve Bixby, Vice President, Product Development, chats with Matt Lake, Director of Multichannel Technology, about the newest features of conversational channels in Pega 8.4.

Pega 8.4 Deep Dive: Case Management and Collaboration
Pega 8.4 Deep Dive: Case Management and Collaboration
Video duration: 37:41

Pega 8.4 Deep Dive: Case Management and Collaboration

Vijay Vadem and Krishna Potluri describe enhancements to collaboration notifications at the case type level. They also describe new capabilities that allow for configuration of tags, post types, and…

Support Guide: How to Troubleshoot Issues with Cascading Dropdowns
Support Guide: How to Troubleshoot Issues with Cascading Dropdowns
Video duration: 03:38

Support Guide: How to Troubleshoot Issues with Cascading Dropdowns

In this Global Customer Support (GCS) video, Satish Javvaji shows you how to troubleshoot issues with cascading dropdowns.

Support Guide: How to Control Display of Report Categories in a Portal
Support Guide: How to Control Display of Report Categories in a Portal
Video duration: 02:23

Support Guide: How to Control Display of Report Categories in a Portal

In this Global Customer Support (GCS) video, Gisela Rodrigues shows you how to control the display of report categories in a Portal.

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