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Video Library

Sharpen your skills as a Pega developer
with the Pega Community Video Library.

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In-person conversational videos led by a moderator and Pega expert.

Product demos showing users how to perform specific tasks in the Pega Platform.

Get high-level overviews and demonstrations of the latest Pega Product features.

Troubleshoot, resolve, and get answers to questions you may have about the Pega Platform.

Pega 8.1 Update: What's New in Case Management

Pega 8.1 Update: What's New in Case Management

Pegasystems Director of Case Management, Drew Piekarski, shows you what's new in Case Management in Pega 8.1.

Pega 7.4 Update: What's New in Case Management

Pega 7.4 Update: What's New in Case Management

Pegasystems Director of Case Management, Drew Piekarski, shows you what's new in Case Management in Pega 7.4.

Pega 7.3.1 Update: What's New in Case Management

Pega 7.3.1 Update: What's New in Case Management

Pegasystems Director of Case Management, Drew Piekarski, shows you what's new in Case Management in Pega 7.3.1.

Understanding User Preferences

Understanding User Preferences

In this video, the following features are explained: How the default preferences defined as part of the Notification rule definition gets considered to all the users How users can set…

Email Interaction Improvements

Email Interaction Improvements

In this video, the following features are demonstrated: Email added to the case as a Pulse post Visual indication for the Pulse posts made through email Reply/Comment to email post in…

Resolving common problems with email listeners

Resolving common problems with email listeners

A listener is a Pega 7 Platform background process that waits on a TCIP/IP port or a similar messaging facility for arriving messages. Tune in as Santanu Bhattacherjee demonstrates how to…

Support Guide: How to Control Display of Report Categories in a Portal

Support Guide: How to Control Display of Report Categories in a Portal

In this Global Customer Support (GCS) video, Gisela Rodrigues shows you how to control the display of report categories in a Portal.

Pega 7.1.8 Update: What's New in Case Management

Pega 7.1.8 Update: What's New in Case Management

Pegasystems Product Manager, Drew Piekarski, shows you what's new in Case Management in Pega 7.1.8.

Support Guide: Common Flow and Assignment Process Errors

Support Guide: Common Flow and Assignment Process Errors

In this Global Customer Support (GCS) video, I show you how to troubleshoot common flow and assignment process errors. This information can be used to diagnose application configuration issues…

Seven Secrets of Successful Pega Project Management

Seven Secrets of Successful Pega Project Management

Ian Fawcett shares his seven top tips for delivering successful Pega projects. Ian, currently a Pega Alliance Enablement Executive has 25 years experience in project management, including over 4…

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