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Virtusa Consulting and Services Pty Ltd
AU
Last activity: 9 Jan 2026 4:43 EST
Pega Knowledge Buddy - Content Ingestion
Getting error when ingesting content into Knowledge Buddy via Create Content case type.
Failed to ingest document to Vector store: Failed to init embedding client for isolation 'pega': failed to get GenAI URL: failed to validate GENAI_GATEWAY_CUSTOM_CONFIG: GENAI_GATEWAY_CUSTOM_CONFIG[openai-text-embedding-ada-002] is not a valid URL.
GenAI is enabled on pega cloud instance.
This is also done - https://docs.pega.com/bundle/knowledge-buddy/page/knowledge-buddy/imple…;
Please ignore this is fixed. There was a external link in the content configuration for which was not done, hence the issue.