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Vodafone
IN
Last activity: 17 Dec 2025 7:30 EST
Pega Constellation - Assignments Go Option for All the operators instead only for assigned user
Enable Any user to work on any task(case), not just assigned ones. By default, only assigned-to user can work on a task(case) . This would allow a user to work on any task assigned to any other user of the application.
any idea what configuration is required to visible GO option for all the users in any persona (access group)
Pegasystems Inc.
IN
@VenkateswararaoK Hello, thanks for posting your query on expert Circle. Could you please help us understand your usecase as to why all the users should be able to perform the task thats assigned to another user . Did you get a chance to explore the workbasket option ? An open workbasket with all users tagged to that and the work is routed to the workbasket itself.
Vodafone
IN
@gupts2 thanks for the quick response. is there any OOTB workbasket where all the users mapped related to specific application or do we need to create our own work basket and map all the users?
FusionAIx
NL
As @gupts2 also mentioned, I don't understand the use-case for it. Make sure your application is build with security/authorization in mind from day 1.
But having said that, technically access to the assignment (for certain users) can be achieved by allowing it via the Access when 'canPerform' in Assign-worklist class.