Conversation
Srclogic LLC
US
Last activity: 28 Aug 2025 2:54 EDT
Hide all assignments of a particular category to a particular user group
I am working in Theme-Cosmos. Pega 23.1.3
We have a requirement to hide all "internal" assignments within the case view from the applicants (external). The only way I could come up with doing this was to store reference data indicating which assignments are internal/external, load that value onto the assignment when it is created, then conditionally hide the assignments based on the internal/external value expressed on the requestor’s operator record.
This feels heavy-handed. Can anyone think of a cleaner, more OOTB implementation?
Pegasystems Inc.
GB
Hi @JordanC4 , thank you for the question.
Let me ping @Kamil Janeczek who is leading the UX EC, perhaps he would be able to offer guidance.
Pegasystems Inc.
PL
@JordanC4 Hi, this question is more suited for UX Expert Circles. Please post there for quicker response: https://community.pega.com/expert-circle/user-experience