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Pega Community Events

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Pega Community Events

Curated webinars to help you streamline your workflow and simplify business complexity.

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Webinar | 60 Mins | Decisioning Architect

What's New in Pega Customer Decision Hub Infinity 24.2

    • SESSION 1
    • Thursday, December 12, 2024 11:00 AM ET
    • SESSION 2
    • Friday, December 13, 2024 11:00 AM AET
Join Matthew Camuso, Senior Product Marketing Manager, and Nishant Bihani, Product Marketing Manager, to hear about the latest Customer Decision Hub capabilities that have been introduced as part of Infinity '24.2 to enhance decision-making and drive customer engagement. Join us live, to learn more on what's new in Customer Decision Hub (CDH) with Infinity '24.2, including: A new approach to customer journeys powered by Next Best Actions An opportunity to curate your distinct brand voice and…
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Webinar | 60 Mins | Decisioning Architect

Prioritization@Achmea: The Pathway to Optimal Customer Engagement

    • SESSION 1
    • Wednesday, November 20, 2024 04:00 PM Central Europe
    • SESSION 2
    • Thursday, November 21, 2024 11:00 AM AET
In this Client-led session, LIVE FROM AMSTERDAM, Achmea will present two use cases to demonstrate how to prioritize across multiple actions and enhance customer engagement. The first use case will focus on leveraging the bundling functionality for optimal placement of articles in newsletters. The second use case will feature Achmea's custom setup for the business value component of the prioritization formula.
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Webinar | 60 Mins | Public

Creating accessible applications in Pega's Traditional UI

    • SESSION 1
    • Thursday, November 14, 2024 09:00 AM ET
Creating an accessible user experience in Pega is comprised of a combination of out-of-the-box features in addition to strategic configuration.  This webinar is ideal for a solution architect or implementation team to learn the tips to optimize their application for accessibility in Pega's Traditional UI. We will highlight the required features and do a deep dive into Dev Studio to demonstrate optimal configurations.
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Webinar | 60 Mins | Public

What's new in Infinity '24 webinar

    • SESSION 1
    • Wednesday, October 30, 2024 09:00 AM ET
Join us for a live preview of what's new in Infinity '24.2 for service, sales, and operations.  Hear directly from and ask questions of our product team during this live broadcast where you'll get a first hand look at the latest features and enhancements that help you: Implement faster than ever before Make every employee your best employee Contextualize customer experiences
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Webinar | 90 Mins | Lead System Architect

Pega GenAI™ and the LSA

    • SESSION 1
    • Tuesday, October 29, 2024 09:00 AM ET
    • SESSION 2
    • Wednesday, October 30, 2024 01:00 PM AET
During this session, our Product and Platform Engineering team shared with us the most recent enhancements to Pega GenAI and how you can leverage these features on your projects. We covered: Recap of takeaways from last year's session Advancements in Generative AI over the past year Pega GenAI enhancements in the 24.x release Generative AI in Action: Real Use Case Demos Pega GenAI architecture Looking ahead: 2025 Roadmap and Industry Trend Note: The replay video is the unedited Zoom…
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Webinar | 60 Mins | Decisioning Architect

Multi-Brand Customer Engagement: A case study in Financial Services

    • SESSION 1
    • Thursday, October 24, 2024 11:00 AM AET
    • SESSION 2
    • Thursday, October 24, 2024 11:00 AM ET
Join us for a webinar featuring a case study on multi-market customer engagement, showcasing the Pega CDH Multi-Brand real-time decisioning capability for a global bank. Learn how the bank harnessed AI-powered decisioning to deliver personalized, real-time interactions across diverse regions. We'll delve into key challenges, including the operating model, capability delivery, and the transition to BAU. The session will also cover AI-driven personalization, cross-channel consistency, and the…
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Webinar | 480 Mins | System/Cloud Ops Administrator

Pega Cloud Summit 2024

    • SESSION 1
    • Friday, October 4, 2024 09:00 AM Europe/London
Join us on 4th October for an engaging and insightful event focused on addressing the modern challenges of software development through the lens of our clients and the revolutionary capabilities of GenAI. This event will feature multiple sessions aimed at equipping you with the knowledge and tools to drive your business forward in today's digital landscape. Keynote Session: Start your day with our keynote session, where we will delve into the contemporary challenges faced in software…
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Webinar | 59:54 | Citizen Developer

Novidades do Pega Infinity '24

    • SESSION 1
    • Friday, September 27, 2024 02:30 PM GMT
    • Friday, September 27, 2024
Novidades do Pega Infinity '24: Boas-vindas e Abertura do Evento Apresentação do evento, dos palestrantes e dos objetivos do evento Visão geral das novidades do Pega Infinity 24. Escalando o Uso da Plataforma com IA Generativa Introdução às capacidades de IA generativa da plataforma e como elas podem ser usadas para automatizar processos, criar experiências personalizadas e gerar insights valiosos. Demonstração prática de como a IA generativa pode ser aplicada para…
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Webinar | 60 Mins | Decisioning Architect

Drive 1:1 Customer Engagement Best Practices

    • SESSION 1
    • Thursday, September 26, 2024 11:00 AM ET
    • SESSION 2
    • Friday, September 27, 2024 11:00 AM AET
This month, we will provide you with a significant update to the CDH Project Implementation Guide (previously called MLP backlog). We will explore this best practice plan, learn about its usage, and gain insights from Pega Consultants and field experts. The Guide is now rigorously tested using implementation experience, is deeply embedded in PegaDocs, and covers all aspects including Project Management and Business Transformation. On the topic of Business Transformation, we will also present…
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Webinar | 60 Mins | Decisioning Architect

Mastering the Path to Pega Lead Decisioning Architect Certification: Insights and Best Practices

    • SESSION 1
    • Thursday, August 29, 2024 11:00 AM ET
    • SESSION 2
    • Friday, August 30, 2024 11:00 AM AET
Becoming a certified Pega Lead Decisioning Architect is a significant achievement that requires both in-depth technical knowledge and strategic business acumen. In this presentation, Oguz Cavli, Lead Decisioning Architect, Adqura, will share his journey through the certification process, focusing on the crucial stages of demo preparation with a particular emphasis on the final presentation. Oguz will provide actionable insights into how to effectively prepare for and execute the demo phase,…

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