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Pega Community Events

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Pega Community Events

Curated webinars to help you streamline your workflow and simplify business complexity.

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Webinar | 60 Mins | Decisioning Architect

Introduction to Mindset Transformation for 1:1 Customer Engagement

    • SESSION 1
    • Thursday, June 27, 2024 11:00 AM ET
    • SESSION 2
    • Friday, June 28, 2024 11:00 AM AET
With Pega Customer Decision Hub™, you get the best technology to support being customer centric, but in order to accomplish this fully, you need to make sure that you drive synergies with people and processes to get the exceptional outcomes that our clients have achieved globally. In this second webinar around business transformation, we will introduce you to Pega's recommended approach to Mindset Transformation, the necessary foundation to our organizational transformation strategy. We will…
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Webinar | 00:00 | Lead System Architect

Pega DX Community live - Meet the Expert on Constellation

    Tuesday, June 18, 2024
This is the recording of the first Pega DX Community Live "Meet the experts on Constellation". An exclusive event for the SouthWest Europe ecosystem to ask live all their questions around Constellation to our Pega Constellation experts: Caroline Power - Senior Manager, Business Excellence Sam Alexander - Principal Product Manager, User Experience Dion Lammers - Partner Success Technical Lead, EMEA  
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Webinar | 60 Mins | Decisioning Architect

What's New in Pega CDH Infinity'24.1?

    • SESSION 1
    • Wednesday, May 22, 2024 11:00 AM ET
    • SESSION 2
    • Friday, May 24, 2024 11:00 AM AET
Join Senior Director, Product Marketing, 1:1 CE Matthew Nolan and Product Marketing Manager Nishant Bihani to hear about the latest Customer Decision Hub Capabilities that have been introduced as part of Infinity'24.1. We'll discuss how you/your clients can: - Leverage Pega Customer Decision Hub's decisioning and AI capabilities to empower marketers - Curate marketing knowledge and best practices by leveraging Pega Customer Decision Hub’s conversational AI  - Seamlessly track, monitor and…
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Webinar | 90 Mins | Lead System Architect

CLSA Community: Externalizing Kafka, Elasticsearch and friends

    • SESSION 1
    • Tuesday, May 21, 2024 09:00 AM ET
    • SESSION 2
    • Thursday, May 23, 2024 11:00 AM AET
Did you know that the Kafka, Elasticsearch, Hazelcast and Cassandra services in your Pega deployment will no longer be available in embedded mode as of Pega Infinity '24.2? This webinar discussed more about transitioning the dependent, third-party services of your Pega implementations to an externalized deployment model while there is still time left for you or your clients to take action. Per the client advisory notice issued on June 5, 2024, you do not have to externalize Hazelcast until the…
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Webinar | 60 Mins | Public

What’s New in Customer Decision Hub

    • SESSION 1
    • Friday, May 17, 2024 11:00 AM ET
Join our upcoming technical webinar on Pega Infinity '24.1 Customer Decision Hub.  Discover the latest innovations in the Pega Infinity '24.1 release, with a focus on revolutionizing customer-centric marketing through the Customer Decision Hub (CDH). Join us as we unveil three new key developments: - CDH Assistant - A Gen AI powered assistant helping curate knowledge and best practices and giving marketers valuable insight and guidance on their implementation. - Key…
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Webinar | 60 Mins | Public

Introducing Pega GenAI™ Knowledge Buddy

    • SESSION 1
    • Friday, May 17, 2024 09:00 AM ET
Join our upcoming webinar on Pega GenAI™ Knowledge Buddy  Join us for an informative technical webinar on the latest features of Pega Infinity '24.1 Learn about prompt engineering and Retrieval-Augmented Generation, and how they enhance the generative AI experience. Discover Pega GenAI™ Knowledge Buddy, a powerful AI knowledge assistant that enables content customization and context-specific assistance using your knowledge content. Don't miss this opportunity to unlock the full potential…
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Webinar | 60 Mins | Public

What’s New in Pega Sales Automation

    • SESSION 1
    • Thursday, May 16, 2024 11:00 AM ET
Join our upcoming technical webinar on Pega Infinity '24.1 Sales Automation.  In this session we will dive into the new features and capabilities of the Pega Infinity '24.1 release including how Pega GenAI™ will optimize seller productivity, to accelerate opportunities and assist sales reps in real-time. During the webinar you will hear how Pega GenAI™ can review sales data to display and analyze sales performance with powerful data visualizations. In addition, we will cover…
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Webinar | 60 Mins | Public

What’s New in Pega Customer Service

    • SESSION 1
    • Thursday, May 16, 2024 09:00 AM ET
Join our upcoming technical webinar on Pega Infinity '24.1 Customer Service   Explore how we've harnessed the cutting-edge Pega GenAI™ advancements introduced in Infinity '24.1 to empower agents with unparalleled intelligence and automation. During this  session we will also unveil the power of Pega Gen AI Knowledge Buddy™ and will demonstrate how we have simplified the configuration, delivery, and administration of Pega Customer Service, making it more…
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Webinar | 60 Mins | Public

What's New in Pega GenAI™

    • SESSION 1
    • Wednesday, May 15, 2024 11:00 AM ET
Join our upcoming technical webinar on AI in the Platform. Discover how our Platform AI capabilities will empower our customers to Do More than ever before. Infinity '24.1 is infused with AI throughout the platform. In the world of Pega GenAI™ you'll learn how Autopilot will change the way developers work in Pega, how Pega GenAI™ Analyze and Pega GenAI™ Automate will transform end user experience and productivity, and how Pega Gen AI™ PremBridge will…
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Webinar | 60 Mins | Public

What's New in Pega Platform -  User Experience

    • SESSION 1
    • Wednesday, May 15, 2024 09:00 AM ET
Join our upcoming technical webinar on Pega Infinity '24.1 User Experience.  Discover the practical benefits and new capabilities of this latest release. Session will include an update on the power of Pega Infinity ’24.1 Constellation platform, including  user experience enhancements, mobile channel ease, and valuable analytics with insights. In addition to learning key advantages of building your next case on the modern and…

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