Skip to main content

What's New in Pega Platform '24.1

Browse the latest Infinity '24.1 release: Pega Platform Pega CRM
decorative abstract background

what's new in

Pega Platform '24.1

AI is changing everything. Design workflows fast, deliver always-on guidance, and drive connected self-service experiences.

wokflow icon

Jumpstart workflow development

Accelerate workflow development, speed up end-to-end project delivery, and deliver accessible and inclusive experiences for all users of our software.

speedometer icon

Accelerate back-office work

Focus on the work that matters most by being able to chat with your data to quickly surface contextual answers as well gain actionable insights and deeper analysis.

cogs turning icon

Drive greater efficiencies

Uncover optimization opportunities to accelerate business outcomes and hit key objectives while preemptively addressing delays and resolving cases faster.

Videos

Discover all the new features of Pega Platform '24.1 with our video deep dives.
What's new in Pega Platform '24.1: Process AI and Process Mining
Pega Infinity '24.1 Update: What's New in Proceess AI Process Mining
Video duration: 11:37
What's new in Pega Platform '24.1: Process AI and Process Mining

Process Mining and Process AI are part of a closed-loop continuous optimization system built on top of the Pega Platform. Process Mining helps identify problems and Process AI injects real-time…

What's new in Pega Platform '24.1: Pega Gen AI™ Coach
Pega Infinity '24.1 Update: What's New in Pega Gen AI™ Coach
Video duration: 10:42
What's new in Pega Platform '24.1: Pega Gen AI™ Coach

Pega Gen AI™ Coach is a feature introduced in the Pega Infinity '24.1 release that acts as a personal coach for employees to perform their work more effectively. It provides guidance, summarizes…

What's new in Pega Platform '24.1: User Interface and User Experience
Pega Infinity 24.1 Update: What's New in User Interface and User Experience 24.1
Video duration: 11:40
Captions available
Captions available
What's new in Pega Platform '24.1: User Interface and User Experience

Join Sam Alexander, Principal Product Manager, User Experiences, and Richard Marsot, Senior Director, Shared User Services Engineering, as they discuss the new features of User Interface and User…

View all Videos

Events

Join upcoming events or watch replays on-demand to take a closer look at Pega Platform '24.1.

Upcoming events

No new content available. Check back soon!

Event replays

View all Events

Support Center

Browse Support Center to find helpful resources for Pega Platform '24.1

Questions

View all Questions

Discussions

View all Discussions

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us