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Next-Best-Action Designer
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About the role
Knowledge areas
Requirement analysis
Perform impact analysis on new requirements and translate requirements into Next-Best-Action Designer engagement policies and strategies.
Next-Best-Action Designer
Create action, treatment, and group-level engagement policies, configure Next-Best-Action Designer arbitration and taxonomy, implement content and rules into NBA strategies.
Support
Support testing, QA, business simulation, Next-Best-Action reporting, monitoring, and control.
Learning Essentials
Get certified
Complete the exam to solidify your expertise and earn the Certified Decisioning Consultant badge.