About the role
As they advance in their role, Next-Best-Action Specialists usually continue their career path as Next-Best-Action Designers.
Perform impact analysis on new requirements and translate simple requirements into strategies.
Hands-on Next-Best-Action configuration
Create new actions and treatments in Customer Decision Hub. Implement content and rules into existing Next-Best-Action strategies.
Support testing, QA, business simulation, Next-Best-Action reporting, monitoring, and control.