Conversation
Pegasystems Inc.
US
Last activity: 23 Jan 2026 11:56 EST
What If...Voice to Text to Blueprint?
Hey Experts, When leading blueprinting sessions with clients and subject matter experts the conversation always moves from low to high complexity or detail naturally. When the detail peaks the cognitive load on the solution designer is very high and some details are inevitably lost. Specifically, the problem I've experienced is when the client SME goes into important detail on a stage, step or other and we miss most of the detail and it takes 3 or more questions and answers to properly document the note in the BP. What if...a voice to text solution or bot signed into your collaboration session and reduced cognitive load by summarizing the conversation into a succinct point that can be modified by the solution designer. What do you think?