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Last activity: 15 Oct 2025 10:46 EDT
Advanced Search Context Reset on Case Reopen in Pega Constellation
In Pega Constellation, I used Advanced Search to apply filters and locate a specific address. After selecting an address from the filtered results, I clicked "Save for Later" and closed. However, when I reopen the case, the previously applied filters are not retained, and the system displays all data from the address database along with selected address.
Is the behavior of Advanced Search filters being cleared after reopening a case expected in Pega Constellation? If so, could you please suggest a recommended approach or best practice to retain filter criteria across sessions or case reopen events?