Conversation
Peficient
US
Last activity: 20 Nov 2025 11:35 EST
Support for adding Persona's in the Workflow Details
I submitted a suggestion to include a new capability to add Personas in the Workflow Details. While working on a recent Blueprint, having this would have improved the Blueprint's fidelity and role-level security awareness. Please reply if you also consider this an important feature.
Pegasystems Inc.
IN
@Joe Kaufman Thanks for providing this feedback. We will provide due consideration to this.
Regards,
Pegasystems Inc.
US
@Joe Kaufmanwith the personas added to the workflow in blueprint, the imported application will require less work and provide a more complete visual for each case. Great suggestion.
Pegasystems Inc.
US
@Joe Kaufman after tonight's blueprint release, you will be able to specify the Persona that assignments will be routed to. Behind the scenes this will route the assignment to a work queue named for the persona.
Peficient
US
@ChrisBoone Fantastic... looking forward to this new feature!