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 Kanchana Gayani (KANCHANG)
Virtusa Corp.
Kanchana Gayani
Virtusa Corp.
LK
KANCHANG Member since 2008
Virtusa Corp.
Posted: 6 days 3 hours ago
Last activity: 3 days 22 hours ago
Posted: 26 Jan 2026 22:12 EST
Last activity: 29 Jan 2026 2:32 EST

Unable to Open Correspondence attachments which is copied from another case

Hi all,

We are developing in Pega Constelltion 25.1.1 We have requirement to merge info from one case to another case. As per this we need to copy attachments as well.

Correspondence attachments also get copied to another case. Issue is we are unable to open the attachments form target case.

We have mapped all the relevant properties.

Please share your knowledge/experience  on this 

Regards,

Kanchana

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